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Net 10 i no longer truly a no-contract, pay as you go phone option. They now require you to purchase a "monthly plan" in order to use ANY decent phone -- and they don't carry over any minutes you've already accumulated. Well, I have over 15,000 minutes built up. Yes,...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

#1007949
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I bought a $25 net10 card and couldnt usr it on my galaxy s5 phone I got laid off and needed my phonr for employers to contact me for a job, well lost a job because o I couldnt put mins on my phone. Cant get my money back from walmart cuz I scratched the card well...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

1.0
#1006780
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Had two Net 10 cell phones. Bought the second phone for a young Marine friend. As required I added minutes for my young friend. I already loaded nearly $400 worth of minutes. The girl at the store attempted to add another 120 min. Card. To my surprise. All of my 4,000...
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#1002238
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Net10 Wireless Phone Deactivation Review

Net10 Wireless
#668529
2.8
Details
I told net10 to deactivate mi number which is 225-371-0140 and they keep turning it on so please deactivated cause it has been stolen and im in the process of filing a report deactivate the number to
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Billing Practices
Customer service
Diversity of Products or Services
Style and Design

Other Product Review

Net10 Wireless
#667345
My phone has been stolen please help me deactivate it it belongs to my nine year old daughter n the theif is sending nasty tect to the contacts my nine year old daughters has n her phone please help now
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Theft Issue Review

Net10 Wireless
#657708
3.0
Details
On June 4,2015 my credit card was stolen and someone used to get service with net 10 and when alter went to my bank they tried to take the payment back but net 10 will not give it back all my bank want is my $35.00 back so I hope yall can help me out
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Diversity of Products or Services
Reliability

Internet Service Review

Net10 Wireless
#643092
Bring your own device program sucks internet does not work and customer service people are rude cant understand anything they say and don't like to explain anything about there net work setting it's a very terrible company i don't recommend anybody to get there service
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I had a bought a new cell phone on december 6 2016 received new phone on december 8. I had activated the phone. With this new phone I was only able to use internet. Net10 sent new sim card. New sim didnt work. So they blamed it on phone so net10 sent a replacement...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

2.7
I didn't like
  • Being told tech is a supervisor
  • Being treated as if i was lying about min
  • Dropped calls
#995962
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I received a net10 phone as a gift and when I had it activated which took over an hour on the phone with 2 different people, I paid for minutes and then the guy tells me the phone will not work in my area. He then sends me to another non english speaking person who...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

Anonymous
Anonymous

Net 10 has terrible service. The guy that was helping me was so rude , it's not my fault that his English isn't the clearest and on top the reception on his side is bad. If ne...

1.0
#993027
Reply to reviews
I have no service added card no service tried to add another card did not accept Now I am on disability, have seizures and need a phone What thw heck My address is 2500 farm bureau rd no 1000 Lot 141 manhattan kansas phone no 440 391 4958 please prompt attention...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

3.0
I liked
  • Coverage
I didn't like
  • No service for a week
#987997
Reply to reviews
Lost my phone. Need replacement. Called 4 different numbers, EVERY associate had a different answer. I really don' t trust them .
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

MiaNet
MiaNet

Hi. We apologize for the trouble. Lost or stolen phone is not covered by the warranty. You need to buy a new phone. We can help you transfer your phone number and remaining mi...

#965436
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I had been a customer of net ten for the last 6 years and have spent 50 month every month I moved recently and have had nothing but problems with phone as well as they cut me ten days short on a service plan last month and so I have been looking for a new carrier and...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/1g2UcQI to chat with live agent. For your conveni...

MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/1g2UcQI to chat with live agent. For your conveni...

#953471
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Our family used Net 10 for over a year on 4 phones. The first 6 months our service was fine and the coverage was good but over time we started having trouble with Net 10 dropping data based on the auto-renewal. When calling customer service I was constantly...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

2.2
#953430
Reply to reviews
I bought a prepaid phone and SIM card. Subsequently, I had to spend a couple of months in another area of the country (Texas). But the data didn't work in another area of the country, because I was outside of my "home area". Nationwide service? I don't think so....
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.3
I didn't like
  • False advertisement
  • Poor coverage
  • No refund
#953082
Reply to reviews