Net10 Wireless - Not able to use purchased card, no refund
I recently bought a NET 10 wireless card to refill the airtime on my husband's cell phone.I bought a card that was sold along side all the other Net 10 cards for $30.00.
The automated system told me it did not apply to his plan. For some reason, you can't use a card that has carryover if your phone is a smartphone. I have no idea why, and the card doesn't say that it has those type of limitations. I scratched off the back for the pin, and can't return it.
I called the company and was told, basically that it was too bad for me, the card couldn't be converted which is outrageous. The company still gets my 30 dollars, and I get nothing?
The Attorney General's Office is getting my next email.What a scam.
Review about: Net10 Wireless Prepaid Card.
Reason of review: Poor customer service.
Monetary Loss: $30.
Preferred solution: Full refund.
I liked: Cheap price.
I didn't like: Dishonesty and unfair treatment of your customers.