Product: Net10 Wireless Customer Care Clear all filters (20 of 20 reviews match)
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I got a phone from net 10.They sent it to my po.Box and the post office send it back because they could not find the address.So when net 10 receive the phone.The suppose refund my money back.So I check and see did they have it.They said yes the got it on.1-16-18.So...
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Anonymous
Omie

Never ever use Net 10 prepaid cards. I purchased one and it did not scratch off right so I called them and when they added the minutes and days I had purchased they stole half...

Anonymous
Mari

I had a phone line with Net10 . Net10 released it to AT&T without my permission. I lost $100.00 dollars and the the phone line.Net10 said I had to purchase a SIM card and pay ...

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Net10 Wireless Customer Care
#1191939
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I recently bought a $25.00 1000 minute refill card for myNet10 phone.When I entered the pin #,I was told it was not compatible with my smartphone.Now the retailer tells me me Net10 must refund the card,and Net10 tells me that their policy is not to refund or credit...
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Anonymous
william

The retailer has refused to refund or credit the card because NET10 will not reimburse them.If you had read the original post you'd know that.The retailer CAN NOT FIX this,OK...

Anonymous
Anonymous

Why is it when something is clearly your fault you people always blame the company for your mistake? The previous poster is correct. Just go into a retail store that sells and...

2.7
Product
Net10 Wireless Customer Care
I liked
  • Cheap price
  • Phone that works
I didn't like
  • Poor customer service
#1177629
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Net10 Wireless - Cannot get any of my issues resolved with YOU PEOPLE!!

Your company has never did it's job. I have been hung up on after being on the phone for hours with your so-called employees. They have not been polite and will not let me speak to someone who speaks proper ENGLISH.
1.0
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Style and Design
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Net10 Wireless Customer Care
#1159956
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Net10 Wireless - Tried to reactivate phone..

Bought a card and tried to reactivate service..they took the card on a Sunday they then told me call back Monday to resolve issue....over two hours on phone with them to find out I need a new SIM mailed and it takes three days..no credits NO nothing for all the trouble
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Net10 Wireless Customer Care
#1090316
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Ya, net10 no longer wants to honor the minute plans but want you to purchase their monthly plans that are more expensive for data some do not use.Their customer service people are not equipt to help resolve problems and neither are the reference people from the phone...
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MiaNet
MiaNet

Hi. I'm Mia from NET10 Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to net10@fb-tracfone.com and we will...

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Net10 Wireless Customer Care
#1082436
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I have a samsung note4 and previously i had been buying from $30.00 to 50.00 airtime card..but the attendent said the only was was to put airtime directly from net ten directly so the 45.00 card was wasted i gave it away and had to buy airtime directly using either...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the inconvenience that you have experienced. For further assistance, please click on this link http://bit.ly/2gQCmUz?caseId= t...

1.0
Product
Net10 Wireless Customer Care
#1039820
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Our family used Net 10 for over a year on 4 phones.The first 6 months our service was fine and the coverage was good but over time we started having trouble with Net 10 dropping data based on the auto-renewal. When calling customer service I was constantly explaining...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

2.2
Product
Net10 Wireless Customer Care
#953430
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we have had net ten for a long time.I recently went to another carrier but had 2years of time and several hundred minutes left so my wife was using the phone. We recently loaned the phone to our daughter who added a 30 day card and cancelled out my long time I had...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.6
Everson, Washington
Product
Net10 Wireless Customer Care
I didn't like
  • Customer service
  • Phone
  • We made mistake and they will not fix it
#923185
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I was sold the wrong refill card, I paid 25.00.Online and over the phone was told that the card was invalid for my phone. I requested to have the 25.oo I already paid credited toward a refill card that would be valid. I was told that it was not possible, that I had to...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

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Net10 Wireless Customer Care
#920462
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The worst plan and customer service on the planet!I understand if a few dropped calls here and there (once in a blue moon), but my internet not stable, always have to change APN settings. Customer care is NOT customer care. It's a bunch of script reading foreigners who...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.0
Product
Net10 Wireless Customer Care
#854460
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