Product: Net10 Wireless Customer Care Clear all filters (0 of 21 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Net10 Wireless - Cancel auto renewal

i called and they took care of it no problem
Product
Net10 Wireless Customer Care
#1250956
Reply to reviews
I got a phone from net 10.They sent it to my po.Box and the post office send it back because they could not find the address.So when net 10 receive the phone.The suppose refund my money back.So I check and see did they have it.They said yes the got it on.1-16-18.So...
Read more
Anonymous
Omie

Never ever use Net 10 prepaid cards. I purchased one and it did not scratch off right so I called them and when they added the minutes and days I had purchased they stole half...

Anonymous
Mari

I had a phone line with Net10 . Net10 released it to AT&T without my permission. I lost $100.00 dollars and the the phone line.Net10 said I had to purchase a SIM card and pay ...

Product
Net10 Wireless Customer Care
#1191939
Reply to reviews
I recently bought a $25.00 1000 minute refill card for myNet10 phone.When I entered the pin #,I was told it was not compatible with my smartphone.Now the retailer tells me me Net10 must refund the card,and Net10 tells me that their policy is not to refund or credit...
Read more
Anonymous
the big red 2

Still nothing from net10 ? I'm thinking about getting a prepaid phone, but I worry about customer service.Seems like "mia" doesn't help much. Please update this if you ever ge...

Anonymous
William

I guess I'm done here. I've given Net10 ample opportunity to make this right.I even tried what they called a "manual refund",through the mail. Nothing worked,and Net10 clearly...

2.7
Product
Net10 Wireless Customer Care
I liked
  • Cheap price
  • Phone that works
I didn't like
  • Poor customer service
#1177629
Reply to reviews
Show

Net10 Wireless - Cannot get any of my issues resolved with YOU PEOPLE!!

Your company has never did it's job. I have been hung up on after being on the phone for hours with your so-called employees. They have not been polite and will not let me speak to someone who speaks proper ENGLISH.
1.0
Details
Style and Design
Product
Net10 Wireless Customer Care
#1159956
Reply to reviews
Show

Net10 Wireless - Tried to reactivate phone..

Bought a card and tried to reactivate service..they took the card on a Sunday they then told me call back Monday to resolve issue....over two hours on phone with them to find out I need a new SIM mailed and it takes three days..no credits NO nothing for all the trouble
Product
Net10 Wireless Customer Care
#1090316
Reply to reviews
Ya, net10 no longer wants to honor the minute plans but want you to purchase their monthly plans that are more expensive for data some do not use.Their customer service people are not equipt to help resolve problems and neither are the reference people from the phone...
Read more
MiaNet
MiaNet

Hi. I'm Mia from NET10 Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to net10@fb-tracfone.com and we will...

Product
Net10 Wireless Customer Care
#1082436
Reply to reviews
I have a samsung note4 and previously i had been buying from $30.00 to 50.00 airtime card..but the attendent said the only was was to put airtime directly from net ten directly so the 45.00 card was wasted i gave it away and had to buy airtime directly using either...
Read more
MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the inconvenience that you have experienced. For further assistance, please click on this link http://bit.ly/2gQCmUz?caseId= t...

1.0
Product
Net10 Wireless Customer Care
#1039820
Reply to reviews
Our family used Net 10 for over a year on 4 phones.The first 6 months our service was fine and the coverage was good but over time we started having trouble with Net 10 dropping data based on the auto-renewal. When calling customer service I was constantly explaining...
Read more
MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

2.2
Product
Net10 Wireless Customer Care
#953430
Reply to reviews
we have had net ten for a long time.I recently went to another carrier but had 2years of time and several hundred minutes left so my wife was using the phone. We recently loaned the phone to our daughter who added a 30 day card and cancelled out my long time I had...
Read more
MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.6
Everson, Washington
Product
Net10 Wireless Customer Care
I didn't like
  • Phone
  • Techs not having all info needed to help
  • We made mistake and they will not fix it
#923185
Reply to reviews
I was sold the wrong refill card, I paid 25.00.Online and over the phone was told that the card was invalid for my phone. I requested to have the 25.oo I already paid credited toward a refill card that would be valid. I was told that it was not possible, that I had to...
Read more
Anonymous
William

The same thing happened to me ( https://net10-wireless.pissedconsumer.com/net10-refill-issue-201801271177629.html ), same boilerplate response from "mia" (missing in action?)....

MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

Product
Net10 Wireless Customer Care
#920462
Reply to reviews