Product: Net10 Wireless Cell Phone Upgrade Clear all filters (0 of 12 reviews match)
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Net 10 and Trac Fone is very dishonest in handling changing phones. I was told minutes and service days are transferrable when moving form a feature phone to a smart phone. After ordering a smart phone they told me this is not true. They also no longer support 2G in my...
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MiaNet
MiaNet

Hi luxuriantnumbat. This is Mia from NET10 Wireless. We don't mean to make you feel this way. We would like to check your account to fully investigate what really happened and...

MiaNet
MiaNet

Hi, LuxuriantNumbat. My name is Wendy and I’m currently working with Net10 Wireless. I read your post and I’m sorry for the trouble that you have experienced with our customer...

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Net10 Wireless Cell Phone Upgrade
#1249953
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I have been a net10 customer for almost 14 years and happy with your service until may 2 and when I was informed that I had to get a upgrade on my phone.sense then I have had to call four times last Sat I was on the phone for 2and a half hours and then last night was...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

Product
Net10 Wireless Cell Phone Upgrade
#849192
Reply to reviews
Net10 sent an email to me, saying I would be upgraded to 1.5 G of data free as a thank you for being a long-term customer.I didn't need to do a thing, the email said. Two months later, my credit card company contacts me and says Net10 has increased my monthly charge. I...
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Anonymous
Anonymous

Awful customer service

MiaNet
MiaNet

Hi. My name is MiaNet, and I work with NET10 Wireless. Please let me help you get this resolved. Send me an email at to NT.CorpResolutionTeam@net10.com and we will resolve you...

Product
Net10 Wireless Cell Phone Upgrade
I liked
  • Phone that works
I didn't like
  • Customer service
  • Billing
  • Untrained personnel
#726383
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Tried to upgrade my net 10 phone.Simple right? Not so. 4 hrs. later still could not get ny 1600 min. transfered to my new phone. First guy assured me they would transfer. Next person said they did not exsit. I said they do I am looking at them right now. I bought them...
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MiaNet
MiaNet

Hi. My name is MiaNet, and I work with NET10 Wireless. I noticed your complaint on this blog and I want to help you. Just send me your name, contact number and your phone seri...

3.4
Product
Net10 Wireless Cell Phone Upgrade
I liked
  • I liked it until i tried to upgrade
I didn't like
  • Being treated as if i was lying about min
  • Untrained personnel
#660021
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Went to local store and purchased the Net10 Samsung Galaxy Centura for 69.99. The phone normally retails for 99.00 but the employees placed the wrong sales sticker on the phones so they had to give me one for 69.00. Great, lucky me right! Wrong! They did thier price...
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Fellsmere, Florida
Product
Net10 Wireless Cell Phone Upgrade
#450708
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The service would not pickup after I got the phone. I call again several times and was always told that the towers were down and could not trouble shoot the issue call back in 24 hours. I've pulled the number back to my old carrier now, since I've already waited 5...
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Anonymous
Santosh Balan

I was sold a Net10 SIM card while I was trying to get a straight talk SIM from WalMart. Pathetic customer service..only telling you pleasantries without understanding your ...

Product
Net10 Wireless Cell Phone Upgrade
#430810
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So my husband had the NET 10 unlimited fifty dollar a month prepaid plan with 3G. He paid his monthly and two weeks later his internet wouldn't work. He called to ask why, and he was told that he exceeded his data limit,even though its supposed to be unlimited. My...
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Product
Net10 Wireless Cell Phone Upgrade
#415229
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back in december 2012 i got a net 10 phone by the middle of march 2013 it quit,i called ya'll you sent a replacement not the same one i had i charged it turned on power and battery was dead the minute i turned it on it drained the battery,i called ya'll we...
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Bolivar, Missouri
Product
Net10 Wireless Cell Phone Upgrade
#405880
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A conversation with the nasty person who runs the Net10 Facebook page: If you are looking at lowering your cell phone bill and are thinking about a pre-paid service take my advice and stay as far away from Net10 as possible. They are the WORST company I have EVER dealt...
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Anonymous
Sam

If you are looking to transfer your existing cell # to another provider don't try it with Net10! I was told my verizon phone would continue to work until Net10 mailed me a Sim...

Product
Net10 Wireless Cell Phone Upgrade
#399463
Reply to reviews

Recently bought this services. It was most ridiculous customer services I have ever seen. Wasted 4 hours to activate the phone.First two customer service representative had no idea what they were doing. Finally their manager helped after two hours. I will never ever...
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Product
Net10 Wireless Cell Phone Upgrade
#396203
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