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Summary of Net10 Wireless Customer Service Calls

620 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:55 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Net10 Wireless to Ask about:

Payments and Charges:

  • “Paid my bill and need to reactivate”
  • “Change bank information for auto payments”
  • “Phone is off and my bill isn't due until the 3rd”

Activation/ Cancellation:

  • “Activate voicemail”
  • “I need to reactivate service”
  • “Activate sim card”

Staff:

  • “My phone says out of service area mobil network not availbile”
  • “My mom she has this phone service and it is not right to where she still has alot of mins. Left at the end of her sevice date you all dont roll them over to the next mo. That is wasting her money. If you all dont change this you all will lose your cu”
  • “Change service providers”

Cards:

  • “Cant find any international call card anymore in my area cant had any my phone said unsecure web curmomer service on line answering service that never returned call i am on my last day of service !”
  • “Sim card compatibility”
  • “To have my debit card canceled”

Account:

  • “I need account number”
  • “I have an account already and someone from net 10 disconnected my service because i inquired about a revent phone number i had with net 10”
  • “Need account number”

Product/ Service:

  • “Old phone broke need to switch sim cards”
  • “Need to buy airtime pin with credit card”
  • “My phone is broken”

Request for Information:

  • “Question about service”
  • “How do I reset my voicemail password”
  • “To find out how to put money on my phone to recive calks from a inmate”

Return/ Replace:

  • “Changing phone number”
  • “I am trying to change a phone number”
  • “I have been given a number to call for my one time replacement phone”

Refund:

  • “Refund on card”

Shipping and Delivery:

  • “Data connection is two slow...I payed forty one dollars an I didn't get any new data”

Other:

  • “Auto refill”
  • “Need help removing the back”
  • “Purcbuy used Iphone”

Net10 Wireless Rating Stats

1.8 out of 5 stars
based on 110 reviews
See all 440 reviews

Rating stats

  1. 59 reviews
  2. 26 reviews
  3. 19 reviews
  4. 1 review
  5. 5 reviews

About Net10 Wireless

Top 5 Net10 Wireless Products

Prepaid Card

Top 5 Likes about Net10 Wireless

Cheap price, Phone that works, Horrified, Supervisor that solved my problem sheena, Service tech

Top 5 Dislikes about Net10 Wireless

Customer service, False advertisement, Service, No phone sevice, Misleading

Summary

Net10 Wireless is a prepaid wireless service offering all local, long distance and roaming calls. All NET10 prepaid wireless service is provided by TracFone Wireless Inc., America's largest "No-Contract" cellular service provider in the U.S. which has over 19.3 million subscribers. NET10 Wireless is a brand of TracFone Wireless. NET10 Wireless uses GSM and CDMA phones which support voicemail and text messaging at a minimum. Its prepaid phones are widely available, and typically use the AT&T or T-Mobile networks. NET10 Wireless offers business plans and international calling, and number portability. A toll-free number in the US is dialed to make phone calls to at least some telephones (not including cellphones) in over fifty countries.

Net10 Wireless reviews and complaints

Net10 Wireless is ranked 179 out of 1843 in Telecommunications category

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Net10 Wireless Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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