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My phone is locked to Net10. I didn't use it for a full year so I asked if I can buy the code to unlock it but they won't sell the code to me. They definitely won't get another cent out of me because of this. They should have accepted my money when I offered to buy the...
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MiaNet
MiaNet

Hi. I'm Mia from NET10 Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you in any way we can to resolve this problem. Plea...

1.0
#1116483
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can't get through... won't accept payment on either of my cards online. they won't respond to text messages. it's not 1 a.m. and I have to be up for work at 5;20 a.m. one hundred words. {{REDACTED}}
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Anonymous
Anonymous

Hi. I'm Mia from NET10 Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you in any way we can to resolve this problem. Plea...

#1110653
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On August 24, 2017 my phone service was deactivated. When I called to find out why I was told my financial institution was give a "chargeback". I asked why. They did not have an answer but said I had to call my financial institution. I had purchased my minutes on line...
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Anonymous
Anonymous

Hi. I'm Mia from NET10 Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you in any way we can to resolve this problem. Plea...

#1109946
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Net10 Wireless - Or sucked

Net10 Wireless
#1107260
I can't even get connected to your company
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Net10 Wireless - Tried to reactivate phone..

Net10 Wireless
#1090316
Bought a card and tried to reactivate service..they took the card on a Sunday they then told me call back Monday to resolve issue....over two hours on phone with them to find out I need a new SIM mailed and it takes three days..no credits NO nothing for all the trouble
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Net10 Wireless - Net10 has cheated my wife out of 25 days of service

Net10 Wireless
#1087307
My wife tried to add time to her account but she ended up being shorted 25 days and nearly 300 min. When called them they told her her account was being processed and call back in 15 mim. When she called she was told her records were still being processed. This has happened a least 3 times.
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Net10 Wireless - No dam data

Net10 Wireless
#1083902
I got a bring any phone packag and i still had to get two more sims for it then when i get one to work on a phone finaly after two months i dont get my data or anyting for my truble
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I purchased a $25 card that sat 1000 minutes talk, text, data. You would think that sums it up. Nope. After trying serval times to activate and told that the #was invaid i spoke to 3 different people and was told that the card was for basic phones not smart phones. I...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. Please send us an em...

1.0
#1109577
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I got a plan that is not compatible with my phone. no where it was said. only after I paid. then no money back and wont even transfer the money to a different plan! I cant find a different name other than stealing to that practice. Legal stealing. And costumer service...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. Please send us an em...

1.3
#1108560
Reply to reviews
Good Morning, I sent this email to Smartpay and am sending to who I can. I am not even sure of who to contact anymore. I have called customer service several times with my issue to no avail. Now, I am severly angry. Please forgive the lengthy email. Two system updates...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. To resolve the probl...

2.1
#1103172
Reply to reviews
NET10 has been billing me since 8-8-2017 for phone services that are not provided and that I did not authorize. Their service ended on 8=7=2017 and I did not authorize further service and none was received but NET10 continues to bill be in an attempt to defraud me. I...
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MiaNet
MiaNet

Hi. I'm Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to net10@fb-tracfone.com and we wil...

2.6
I didn't like
  • Service
  • Being defrauded
#1100083
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I bought the $25 card instead of the $40 card . I have a smart phone from net 10 but it would not accept pin. Customer service was not helpful at all. They gave several reasons but none of them were on the card. Only thing it said is if you go from pay as you go card...
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MiaNet
MiaNet

Hi. I'm Mia from NET10 Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to net10@fb-tracfone.com and we will...

2.0
#1084366
Reply to reviews
Ya, net10 no longer wants to honor the minute plans but want you to purchase their monthly plans that are more expensive for data some do not use. Their customer service people are not equipt to help resolve problems and neither are the reference people from the phone...
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MiaNet
MiaNet

Hi. I'm Mia from NET10 Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to net10@fb-tracfone.com and we will...

#1082436
Reply to reviews
It was Sunday, 10-23-16, & my outgoing calls had been restricted because I hadn't upgraded my 2G network phone; after listening to their message, I was transferred to their customer service center where I was informed that it was closed & would re-open at 8 am Monday....
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MiaNet
MiaNet

Hi. Im Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to net10@fb-tracfone.com.

#1078051
Reply to reviews