Net10 Wireless Complaints and Reviews

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Net10 Wireless
Main address: 9700 N.W. 112th Ave 33178 Miami FL
1-877-TEN-CENT (1-877-836-2368), ,
  • 148+4 mobile complaints
  • $50.8K claimed losses
  • $332 average
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  • Jun 30
  • Media
  • Boston, Massachusetts
  • Service Refund
  • 1
  • 24

My husband could never get calls if he went into a supermarket or the mall. I had a phone from Net10 I had used briefly then cancelled because I wasn't using it. So we tried (and I mean tried) to switch his number to my old phone (I say old but it was like a year old). It was bad enough that he was going to lose all the minutes he had accumulated (which is really lousy). But we had to jump... Read more

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  • Apr 10
  • Cellular Phone
  • Colville, Washington
  • Phone Service
  • 1
  • 13

Have 2 phones on auto enroll, so every month they take money from bank account for 2 phones on unlimited monthly auto enroll. 2nd phone is for my elderly mother, well low and behold she loses her phone, so I call and tell them its lost to turn it and i will get a new phone to activate. Today i get a new phone for her, go to website to try and switch it over the *** thing gives me 10 minutes and a... Read more

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  • Aug 24, 2013
  • Media
  • Olive Branch, Mississippi
  • Unlimited Data Plan
  • 1
  • 25

This is the complaint I filed with Net10 after no response. Aug 24 03:59:03 CDT 2013] ADDITIONAL ATTEMPT DOCUMENT 3 FOR FILES. SERVICE OUT FOR 42 HOURS AND YOU SAID ONLY 24, WHEN WILL I RECIEVE A REFUND FOR MISSED COVERAGE? So far I have had 36 people requesting additional information about the BBB complaint and this post I have on the internet. Today I had the same nightmare. The only... Read more

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  • Aug 06, 2013
  • Cellular Phone
  • Free Phone 25 Mo Service Plan
  • 30

I received my phone ordered directly from the website. It came with what I found out later was the wrong company’s sim card. They sent it with a T-Mobile, and it should have come with a TracFone card. OK, send me a new one. So they took my address, repeated it back to me. Verified it again, and repeated it back to me again. I live in Tracy, CA. The SIM card, which was linked to my ported... Read more

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  • Jun 18, 2013
  • Cellular Phone
  • Miami, Florida
  • Cell Phone Coverage
  • 3
  • 60

I enrolled in the auto enrollment payment plan in order to receive $5 off a month (rather than pay $50/month, I would pay $45/month) - not a huge savings, but it was a savings. For 8 months now Net10 has continued to charge me the full amount. They offer refunds that they do not issue and they offer credits on your next bill, which you will never see. All customer service agents are overseas... Read more

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  • Jun 03, 2013
  • Cellular Phone
  • Lake Havasu City, Arizona
  • Unlimited Cellular Plan
  • 46

I purchased a UNLIMITED refill card for my iPhone 4 which is usually unlimited everything, but in my case since I have ATT which they sprung on us customers suddenly, 1.5 GB for data was the limit. I was ok with that. So I add my card to my account and phone part worked, NO INTERNET. They said that I exceeded the data limit when I didnt even USE MY PHONES INTERNET AT ALL YET, just filled it up.... Read more

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  • May 25, 2013
  • Cellular Phone
  • Tampa, Florida
  • Billing
  • 2
  • 54

Have had them for 4 months, they suspended my data at under 1 gig of use when their terms and conditions state if you go over 1.5gb it will be suspended till your new billing cycle begines, and then when my next billing cycle began they kept the suspension active. so I paid $54.00 including taxes for talk/text with no data... they said the computer generates it they cant over ride it... WORST... Read more

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  • May 10, 2013
  • Cellular Phone
  • Pittsburgh, Pennsylvania
  • Net 10 Wireless Trac Phone
  • 32

The wost thing that could happen to a phone customer.No customer service, Poor customer service once u get a chance to speak to someone, most importantly, once you sign up with them, u cannot move to another company. They WILL NOT F@@@K GIVE YOU YOUR account number!!! Will never ever re commend anyone to this *** company. Run away from ATT, Net 10, Tracfone and Straight Talk, simple Mobile etc... Read more

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  • May 09, 2013
  • Cellular Phone
  • Orlando, Florida
  • Net10 Prepaid Cell Phones
  • 1
  • 48

I was charged 2x on March 2013. Sent an email and subsequently talked with a rep. who told me they would refund my money. Never got it. Called today 5/9/2013, and new rep. tells me there is no note stating anything about the refund. On 5/7/13 called to complain of not being able to read or send text messages since I bought phone in Jan. 2013. Stayed in phone with rep. for about 1hr who tried... Read more

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