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  • Customers like
    • Cheap price 4
    • I disliked the service provided by your staff 2
    • Phone that works 2
  • Customers don't like
    • Customer service 13
    • No phone sevice 5
    • Untrained personnel 4

DO NOT GO WITH NET10 THEY SUCK! I bought a $20 android phone at walmart. It would not receive calls after a month of having it. After three months of this they said they will send a replacement phone. I have a small daughter at home and they sent me a empty box and wanted me to send the phone before I got the replacement phone. This becomes a safety concern as if there a emergency or she get sick... Read more

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NET 10 STINKS! I bought a $20 android phone from walmart and they said they would replace it as it wasn't working properly, wouldn't receive calls. This went on for about three month before they did something. They sent me a empty box and wanted me to send the phone back before I could get a replacement, they wouldn't send me a replacement first which it what I need as I have a small daughter at... Read more

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Unable to add renewal card infornation as I could not get past all the phone number iinfo to add to my account this is NOT a compliant, yet can someone contact me in order that I might pay you for February? I am quite preplexed over this problem. My number is 571 275 8592. Read more

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Net 10 customer service is a joke. They are not helpful at all. They basically tell you to deal with your issue on your own. Will tell everyone I know to stay away from Net 10 Period! I give this company a negative rating. They suck! Read more

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I HAD TO GO TO 4 DIFFERENT LEVELS TO GET MY MIN. BACK. aS IT TURNED OUT THE VERY FIRST PERSON TO SO CALL HELP ME GOT THE PHONE NO. WRONG. WELL AFTER ALL BUT CALLING ME A LIAR I PERSERVERED TOOK IT TO THE TOP TOOK SEVERAL CALLS BUT DIDN'T GIVE UP I WAS LOOKING AT LOSING 1600 MIN. THE FIRST 3 PEOPLE WERE VERY CONDESENDING AND TOLD ME THAT NO WAY DID I HAVE THE MIN WELL I DID AND THE TOP BRASS... Read more

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What a rip off. DO not use this company's service. I bought net 10 sim card and could not get it to work I called back to get a refund of the 50 dollars I spent to active that card. The company will not give me back my money. BUYER BEWARE OF THIS SCAM. Do not under any circumstance use net 10. They have bad really customer service. Hope you will not make the same mistake I made. Go to a AT&T... Read more

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My current cell phone is having reception problems and so I went to Sears to buy a new phone. All they had were smart phones. I am on the minute to minute purchase plan. I have 572 minutes left. The new phone is a smart phone and they claim that the new phone cannot be activated on the minute by minute plan on the unlimited monthly plans. I don't want to buy a monthly plan, I don't use the... Read more

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Trying for 2 days to port my phone # from Consumer Cellular to Net 10 because Net 10 has cheaper plans for me. I've called Net10 all day yesterday and today. They keep asking for the address, account # and password and I keep giving it to them. Consumer Cellular says they keep sending info for some other person at another address with another account #. All day on the phone with Net 10... Read more

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Bought a samsung galaxy 4 from net 10 web site got here worked 4 days. The screen while holding phone went black never worked again. Sent phone back in per website instruction to one wireless of flordia. I had to pay shipping out of my own product hoping it would be repaired after 5 weeks I get a email say it was customer abuse that caused damage to screen and they would not doing anything. Now I... Read more

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i have a series 900, and it is just about useless in orlando. I just visited pa, and it worked everywhere. however, in orlando, I dont have service on i-4 anywhere, not near or at the citrus bowl, not downtown orlando. not at my house in winter park. since it worked perfectly in pittsburgh, in the mountains, everywhere, I am not buying the older technology ***. I will be switching the first of... Read more

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